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Frequently Asked Questions (FAQs)

MyUKMailbox.com offers a large number of services with various solutions for every type of customer. We cater for everyone all over the world. This is a showcase of the services we have on offer. Click on them for more information.

Payments

What can I use my account balance for?

Your account funds/balance can be used to pay for shipments, consolidations and additional services.

How can I cancel my monthly subscription?

Your monthly subscription can be cancelled at any time from within your account settings.

Do I receive an invoice for payments I make through your service?

Yes you will receive a invoice electronically for every transaction that is processed for your account.

What method of payment do you accept?

We can accept PayPal, Mastercard Visa, and American Express. For larger value transactions, we can accept International Bank transfer upon request.

Can I credit my account for future transactions?

Yes, you can credit your account by using your virtual wallet, which is available to after signing into your mailbox.