Packing your items

You want your UK purchases properly protected when they are shipped, don't you? That's right and we recognise this is a big concern to our customers. Consequently, we take steps to ensure your parcel is always packaged correctly.

We recycle packaging wherever possible (that's right, we are environmentally friendly!) but this does not mean we compromise on protection of your package. The recycled packaging we use is always in good condition.

We don't under-fill boxes and we don't over-fill boxes. We ensure the correctly sized box is used and fill any extra space with packing peanuts, paper or bubblewrap. We notice and take extra care of fragile items. Whether it is pottery or artwork your item will be protected throughout its journey to you.

We use high quality tape. Each box gets a strip of reinforced glass fibre parcel tape for added security.

We label your items properly. We are very experienced international shippers and we know what documentation is required with all your shipments. Our commercial invoices, air waybills, address labels, and warning labels tell the courier and customs exactly what is required and exactly where it is going. This allows for swift movement of your goods through the courier networks and minimises the risk of your item getting lost.