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Frequently Asked Questions (FAQs) offers a large number of services with various solutions for every type of customer. We cater for everyone all over the world. This is a showcase of the services we have on offer. Click on them for more information.

My Accounts

How can I terminate my account?

If you would like to terminate your account please contact our support team who will be able to assist you with this.

How do I access my account details?

You can access your account settings by clicking on the “My Account” tab.

Can I upgrade my subscription plan?

Yes, If you would to upgrade your plan you can do so by navigating to My Account > Plan and Balance > Upgrade.

How do I change my password?

Your password can be charged by navigating to My Account > User Information > Change Password

I am a Premium member; how do I add another shipping address?

Premium members can add multiple shipping addresses to their Address Book. Your Address book can be found under your “My Account” settings.